How we build safety into your experience
Safety for Riders
In-app features and support to help you feel safe and confident on every ride.
Support for Drivers
Tools and policies designed to protect our driver-partners on the road.
A Respectful Community
Our guidelines help ensure every trip is positive and respectful for everyone.
Safety Before You Ride
Your journey starts with peace of mind. Before your car even arrives, you can verify your driver's details, including their name, photo, and license plate number, directly in the app. We conduct thorough background checks and motor vehicle record reviews on all drivers.

Features Designed for Your Protection
GPS Tracking
Every trip is tracked from start to finish, so there’s a record of your journey.
Emergency Assistance
Tap the in-app emergency button to discretely contact authorities if you need help.
Share Your Trip
Let friends and family follow your route and know when you've arrived safely.
2-Way Anonymized Calls
Contact your driver without sharing your personal phone number.
2-Way Ratings
Your feedback matters. Both drivers and riders rate each other to ensure a respectful community.
24/7 Support
Our dedicated support team is always ready to assist you with any safety concerns.

Supporting Our Drivers
Driver safety is just as important. We provide our driver-partners with access to the same in-app safety tools, 24/7 support, and insurance coverage that helps protect them on every trip.
Building a Safer Community Together
Safety is a shared responsibility. Our Community Guidelines were created to ensure that every experience is respectful and positive.
Treat Everyone with Respect
Treat your fellow riders and drivers as you would like to be treated yourself.
Follow the Law
Always buckle up and adhere to all local traffic laws and regulations.
Protect Personal Information
Do not share unnecessary personal information with others during the trip.
Provide Honest Feedback
Your ratings and comments help us take appropriate action and improve.
Safe Rides for Your Little Ones
Travel with confidence knowing your child is secure. You can request a ride equipped with a forward-facing child car seat, providing safety and convenience for your entire family. Simply select the 'Car Seat' option when booking your trip.
Child Seat Equipped
Request a forward-facing car seatTrained Drivers
Drivers are trained on proper installationVehicle Inspections
Cars must pass regular safety checksHigh Safety Standards
Our commitment to your family's safety