How we build safety into your experience

Safety for Riders

In-app features and support to help you feel safe and confident on every ride.

Support for Drivers

Tools and policies designed to protect our driver-partners on the road.

A Respectful Community

Our guidelines help ensure every trip is positive and respectful for everyone.

Safety Before You Ride

Your journey starts with peace of mind. Before your car even arrives, you can verify your driver's details, including their name, photo, and license plate number, directly in the app. We conduct thorough background checks and motor vehicle record reviews on all drivers.

Features Designed for Your Protection

GPS Tracking

Every trip is tracked from start to finish, so there’s a record of your journey.

Emergency Assistance

Tap the in-app emergency button to discretely contact authorities if you need help.

Share Your Trip

Let friends and family follow your route and know when you've arrived safely.

2-Way Anonymized Calls

Contact your driver without sharing your personal phone number.

2-Way Ratings

Your feedback matters. Both drivers and riders rate each other to ensure a respectful community.

24/7 Support

Our dedicated support team is always ready to assist you with any safety concerns.

Supporting Our Drivers

Driver safety is just as important. We provide our driver-partners with access to the same in-app safety tools, 24/7 support, and insurance coverage that helps protect them on every trip.

Building a Safer Community Together

Safety is a shared responsibility. Our Community Guidelines were created to ensure that every experience is respectful and positive.

Treat Everyone with Respect

Treat your fellow riders and drivers as you would like to be treated yourself.

Follow the Law

Always buckle up and adhere to all local traffic laws and regulations.

Protect Personal Information

Do not share unnecessary personal information with others during the trip.

Provide Honest Feedback

Your ratings and comments help us take appropriate action and improve.

Safe Rides for Your Little Ones

Travel with confidence knowing your child is secure. You can request a ride equipped with a forward-facing child car seat, providing safety and convenience for your entire family. Simply select the 'Car Seat' option when booking your trip.

Child Seat Equipped
Request a forward-facing car seat
Trained Drivers
Drivers are trained on proper installation
Vehicle Inspections
Cars must pass regular safety checks
High Safety Standards
Our commitment to your family's safety
Book a Family Ride
Child buckled safely into a car seat in the back of a modern vehicle